Privacy policy.

Last Updated: July 18, 2025

At The Sulser Team and Alejandro Sulser Balbuena (“we,” “our,” or “us”), affiliated with Douglas Elliman Real Estate, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, [Insert Website URL] (the “Site”), and how we comply with privacy laws in New York, Florida, and other applicable jurisdictions, including California.

By using our Site, you consent to the practices described below. If you do not agree, please do not use the Site.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: Your name, email address, phone number, and mailing address when voluntarily submitted through forms or inquiries.

  • Usage Data: Including IP address, browser type, device information, and pages visited on the Site.

  • Cookies and Tracking Technologies: To enhance your browsing experience and gather analytics (including tools like Google Analytics and Facebook Pixel).

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide customer support

  • Send updates, newsletters, marketing communications, and promotional materials (if you’ve opted in)

  • Improve our Site and services

  • Comply with legal obligations and enforce our terms of use

We do not sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We may share your information:

  • With trusted service providers who perform functions on our behalf (e.g., hosting, analytics)

  • When required by law or to protect our rights, property, or safety

  • As part of a business transfer, such as a merger or acquisition

4. Cookies and Tracking

Our Site uses cookies and similar technologies to enhance functionality and provide analytics. You can manage or disable cookies in your browser settings, but this may impact certain features of the Site.

5. Third‑Party Links

Our Site may contain links to external websites. The Sulser Team and Alejandro Sulser Balbuena are not responsible for the privacy practices or content of these external sites.

6. State‑Specific Notices

New York and Florida Residents

  • We are licensed real estate professionals in both New York and Florida.

  • This Privacy Policy is designed to comply with applicable state laws.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Request access to the personal information we have collected about you.

  • Request deletion of your personal data (subject to certain exceptions).

  • Opt-out of the sale of personal information (though we do not sell personal data).

To exercise these rights, contact us using the details below.

7. Children’s Privacy

This Site is not intended for children under the age of 16. We do not knowingly collect data from minors.

8. Marketing Communications

You may choose to opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

9. Data Security

We implement reasonable measures to protect your personal data. However, no method of transmission over the Internet is completely secure.

10. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Last Updated” date.

11. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact:

Alejandro Sulser Balbuena
The Sulser Team – Douglas Elliman Real Estate
📧 alejandro.sulser@elliman.com
📞 (305) 695‑6060
📍 1515 Sunset Dr #10, Coral Gables, FL 33143

12. Governing Law

This Privacy Policy is governed by the laws of the State of New York. Any disputes must be resolved in New York courts.